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Why all my email filter as a spam by gmail, yahoo... etc

Discussion in 'E-mail Discussions' started by soknet, Aug 11, 2014.

  1. soknet

    soknet Registered

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    Hello,

    I am new to cPanel and I need some help. Now I got a problem with all my email domains on my server are filter as a spam. every I sent email to my gmail, yahoo... etc. it always goes to spam folder. I've contacted to cPanel technical support, they told me all my server configurations is correctly but I didn't why all email accounts goes to the spam folder after sent.

    Here is the header of my email that went to spam folder.

    Code:
    Delivered-To: username@gmail.com
    Received: by 10.50.228.141 with SMTP id si13csp176261igc;
    Mon, 11 Aug 2014 19:50:05 -0700 (PDT)
    X-Received: by 10.182.246.39 with SMTP id xt7mr1632247obc.63.1407811805584;
    Mon, 11 Aug 2014 19:50:05 -0700 (PDT)
    Return-Path: <username@domain.com>
    Received: from server01.domain2.com (server01.domain2.com. [72.14.176.162])
    by mx.google.com with ESMTPS id wz2si22401555oeb.44.2014.08.11.19.50.05
    for <username@gmail.com>
    (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
    Mon, 11 Aug 2014 19:50:05 -0700 (PDT)
    Received-SPF: pass (google.com: domain of soknet@anotherdomain.com designates 72.14.176.162 as permitted sender) client-ip=72.14.176.162;
    Authentication-Results: mx.google.com;
    spf=pass (google.com: domain of soknet@anotherdomain.com designates 72.14.176.162 as permitted sender) smtp.mail=soknet@anotherdomain.com;
    dkim=pass header.i=@anotherdomain.com
    DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=anotherdomain.com; s=default;
    h=Message-ID:Subject:To:Fromate:Content-Transfer-Encoding:Content-Type:MIME-Version; bh=LLvw4B16nb24DWJSY244vAZQ9ghnxcfTxA5YWIBQrEc=;
    b=kqO80egcaK/KhdyLSZcG1Q9v2DAVfE59cipL98UvhqPxqO22HzPsa+YhqXaHWcyfVvXkSvxKuDQcawZ/im0dV0MusQqEirJGw/1dllAJB8FOg2tSnyN/Kr5GayR1gb21dbz6vjdFjTBB/F6BNhF3SIJxoJ/pBALICaDhKaIXpxA=;
    Received: from localhost ([::1]:46373 helo=www.domain2.com)
    by server01.domain2.com with esmtpa (Exim 4.82)
    (envelope-from <soknet@anotherdomain.com>)
    id 1XH2A1-0000qe-05
    for username@gmail.com; Tue, 12 Aug 2014 02:50:05 +0000
    MIME-Version: 1.0
    Content-Type: text/plain; charset=US-ASCII;
    format=flowed
    Content-Transfer-Encoding: 7bit
    Date: Tue, 12 Aug 2014 02:50:04 +0000
    From: soknet@domain.com
    To: soknetmail@gmail.com
    Subject: testing from domain restaurant
    Message-ID: <30ebade345b04194df31c8ba26145b8b@domain.com>
    X-Sender: soknet@domain2.com
    User-Agent: Roundcube Webmail/1.0.1
    X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
    X-AntiAbuse: Primary Hostname - server01.domain.com
    X-AntiAbuse: Original Domain - gmail.com
    X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
    X-AntiAbuse: Sender Address Domain - domain2.com
    X-Get-Message-Sender-Via: server01.domain.com: authenticated_id: soknet@domain2.com
    testing again


    Does anyone know to fix it?

    Many Thanks,
    Net
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    The remote mail server determines if a message is marked as SPAM, so there is no way for us to control that. However, you can review Google's sending policies to ensure messages you send are in compliance:

    https://support.google.com/mail/answer/81126

    The most common causes for this are a lack of SPF, DKIM, and PTR records.

    Thank you.
     
  3. lorio

    lorio Well-Known Member

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    There is no fix to the SPAM tag which your emails got when they arrive at Gmail, Yahoo etc.

    One way to rise the chances of being HAM tagged is to get whitelisted, be a certificated sender. That can costs money.
    A few examples:
    Certified Senders Alliance - Wikipedia, the free encyclopedia
    DNSWL - Wikipedia, the free encyclopedia

    With Yahoo I don't see DKIM,SPF etc as a way to be HAM tagged.

    The problem is that your mail server needs enough emails to these providers to be on their list.
    IP Reputation needs to be build up for every mailserver. At least the freemail / big freemail services are hard

    To get infos about what might be tagged as SPAM you can also subscribe to Feedback loops for emails.
    Feedback loop (email) - Wikipedia, the free encyclopedia
     
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