why can login thru webmail but cant login Emailclient using same password

bluerainy

Registered
Mar 29, 2007
2
0
151
Why it happen to be can log in to webmail but can not login to any email client by using the same password. some sort like password not synchronize. Found the solution but may i know the reason on causing this to be happen?so that to prevent it.

Need to know the reason, please.:confused:
 

Spiral

BANNED
Jun 24, 2005
2,018
8
193
Are you using the correct login name?

Depending on what webmail you are using, the login could be
either the base login (IE: "username") or the full email address.

If you are logging in from a POP3 email program such as Thunderbird
or Outlook Express, your login name would be the full complete
email address (IE: "[email protected]").

I personally don't recommend that anyone uses the "master account"
created automatically by Cpanel as a working email account but
if that is the account you are trying to login to, you should know
that the master account does not use your domain name for
the address but rather the server's hostname.

In Example:

Server Hostname: server.myhost.com
Account Domain: domain.com
Account Login: fred

The master account on the above account would actually have an
email address of "[email protected]" instead of "[email protected]"
as most people would assume.
 

bluerainy

Registered
Mar 29, 2007
2
0
151
yes, use the correct password. the user name is the full email address. can be login tru webmail. after set up the email client with the correct password (saved), it is working fine. How ever this prob will occurred and I will called to my hosting provider to run sort of repairing password re-syn. still no reason as i do not make any changes on my setting.it's only happen to domain wide but not server wide as i have other hosting in the same shared server.
 

Spiral

BANNED
Jun 24, 2005
2,018
8
193
Try logging into your cpanel and changing the password on the account(s) that don't work
and see if that restores access to the accounts under the new password
 

DaveUsedToWorkHere

Well-Known Member
Dec 28, 2001
687
1
318
If you're using cPanel 10, click on Configure Outlook next to the email account's name in the Mail Section and it will set up Outlook, Outlook Express or Mail.app for you.


cPanel 11 does this as well under Configure Mail Client