Are you using the correct login name?
Depending on what webmail you are using, the login could be
either the base login (IE: "username") or the full email address.
If you are logging in from a POP3 email program such as Thunderbird
or Outlook Express, your login name would be the full complete
email address (IE: "
[email protected]").
I personally don't recommend that anyone uses the "master account"
created automatically by Cpanel as a working email account but
if that is the account you are trying to login to, you should know
that the master account does not use your domain name for
the address but rather the server's hostname.
In Example:
Server Hostname: server.myhost.com
Account Domain: domain.com
Account Login: fred
The master account on the above account would actually have an
email address of "fre
[email protected]" instead of "
[email protected]"
as most people would assume.