Why does cPanel Backup didn't include database backup in my case?

jalalniazi

Registered
Sep 11, 2020
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Hi forum people!
I'm new to this forum. Having trouble with the cPanel backup feature, it is not backing up my database and I've tried twice but nothing helps...
Need solutions...
Thank you.
 

andrew.n

Well-Known Member
Jun 9, 2020
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Login to WHM go to Backup Configuration and select "per account and mysql database" backup:)
 

craigocasio

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Jan 6, 2022
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DataCenter Provider
This is my first post on this forum. I'm having issues with the cPanel backup feature; it's not backing up my database, and I've tried twice with no luck...
Solutions are required...
Thanks...
 

andrew.n

Well-Known Member
Jun 9, 2020
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Root Administrator
@craigocasio can you open a new thread with this? possibly with more info what error you get if you are initiating a manual backup (/scripts/pkgacct username)
 
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craigocasio

Registered
Jan 6, 2022
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The cPanel backup option is giving me problems; just like the prior time, it's not backing up my database, and I've tried twice without success.
There must be solutions...
Thanks...
 

cPRex

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Oct 19, 2014
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@craigocasio - do you have root access to the server? If so, I would recommend trying to manually dump the database with the mysqldump command to see if that is successful:

cd /var/lib/mysql
mysqldump database_name > database_backup.sql

If that doesn't work, the cPanel tools will also not be successful.

If you don't have root access to the machine you would need to speak with your hosting provider or datacenter to have them investigate this issue.
 

timkah

Member
Sep 28, 2022
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United Kingdom
cPanel Access Level
Root Administrator
The cPanel backup option is giving me problems; just like the prior time, it's not backing up my database, and I've tried twice without success.
There must be solutions...
Thanks...
Which option you are using for the backup? Local, SFTP or S3 API