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Why does my site crash everytime I open a specific page

Discussion in 'General Discussion' started by Al Joe, Aug 18, 2015.

  1. Al Joe

    Al Joe Member

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    edit: ill go to opencart again and see what they have to say
     
    #1 Al Joe, Aug 18, 2015
    Last edited: Aug 18, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might have more luck asking about this on the opencart forums, or the author of the sitemap extension.
     
  3. Al Joe

    Al Joe Member

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    edit
     
    #3 Al Joe, Aug 18, 2015
    Last edited: Aug 18, 2015
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    That's not necessarily a server issue, something is running in your script incorrectly it sounds like to me. Check the error log in your cPanel just after attempting to access this page that crashes for clues as to what that is.

    You might also try disabling the sitemap extension (and any other extensions enabled), and then access the page again, does the page load then?

    If this is a server side issue, as a Website Owner (assuming you don't have root access) you'd need to speak with your Hosting Provider about this.
     
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