Hi, just udpated to 106.0. Why does the header bar in WHM 106.0 look disparate from module to module? See attached screenshots.
Hey there! Can you try clearing your browser cache? I can't reproduce this on a v106 install as they all look like your second image.
Yes, seems that if the server has NVMe disks WHM does not show anything under Server Information-> Physical Disks, and this header bar is different in System Health -> Show Current Disk Usage.
EDIT: All are Cloudlinux servers, if it matters.
EDIT: All are Cloudlinux servers, if it matters.
The Physical Disks I'm looking into, but I haven't figured out yet how the header bar is different - stand by!
Alrighty - let's keep each Forums thread limited to once case, so I have this thread for the Server Information area:
forums.cpanel.net
I've created CPANEL-41715 for the header bar issue discussed here, which you can follow along at https://support.cpanel.net/hc/en-us/articles/9605442428567 for updates.
In Progress - CPANEL-41714 - Physical Disks information missing in Server Information
Hi, I have set up a new server. When i open Home > Server Status > Server Information information related to Physical Disks is empty. However, Current Disk Usage shows correctly. In old server, Physical Disks information is showing correctly. The only difference is new one uses NVMe and old one...
I've created CPANEL-41715 for the header bar issue discussed here, which you can follow along at https://support.cpanel.net/hc/en-us/articles/9605442428567 for updates.
Hi both of you, sorry for the couple days delay, I was dealing with more important matters, but to answer this seemingly completely unrelated thread hijack question @quietFinn no, I do not have NVMe drives at all. All this server has is 3 mechanical hard disks, sometimes split in multiple partitions. No SSD, no NVMe.
@cPRex I'm not sure that I follow you, why do you want more hard disk information? Are my screenshots depicting more issues than being different from module to module? Am I not seeing information that WHM 106.0 now shows on other servers or what?
@cPRex I'm not sure that I follow you, why do you want more hard disk information? Are my screenshots depicting more issues than being different from module to module? Am I not seeing information that WHM 106.0 now shows on other servers or what?
Attachments
@Benjamin D. - I'm going to take a moment to stand up for @quietFinn here, as he often provides valuable feedback and doesn't hijack threads. In this case, he alerted me to the following issue, which seemed likely to fit your description:
Currently, that's the only known reason for the behavior you're seeing, as it only happens on the Disk Usage page.
Since you have confirmed you aren't using NVMe disks, could you submit a ticket to our team so we can do some additional investigation? It's possible there is some other detection issues similar to the NVMe problem that we haven't been able to reproduce yet.
Currently, that's the only known reason for the behavior you're seeing, as it only happens on the Disk Usage page.
Since you have confirmed you aren't using NVMe disks, could you submit a ticket to our team so we can do some additional investigation? It's possible there is some other detection issues similar to the NVMe problem that we haven't been able to reproduce yet.
OK, but I don't think the white bar issue is related to the NVMe issue since 1) I don't have any NVMe drives or any SSD at all and 2) you asked me to reset my browser cache the other day so I did and it started displaying the gray header uniformly across all WHM modules.
I would like to know what you think my header bar is missing exactly? Otherwise, feel free to close this thread I guess?
I would like to know what you think my header bar is missing exactly? Otherwise, feel free to close this thread I guess?
Attachments
Up to this point the only reason we know of that causes this issue is NVMe disks. Since you've confirmed that isn't the case, could you create a ticket with our team so we can investigate this on your system directly?
