Why is when I enter the right login details in whm or cpanel sometimes it still fails?

[WebHostPro]

It's so annoying, sometimes a cookie or some security thing says the log in is not right even though it is. I can log in from the command line but with WHM it says wrong log in.

What security feature does this and how do I disable it for life?

Thanks!

Is it the hulk thing? Some cookie thing?

 

[twhiting9275]

Is it the hulk thing? Some cookie thing?

most likely it is, in fact cphulkd . The system oddly enough sees no difference between a failed login (bad password) and a login that is blocked.
To see if this is the case, you need to login to the server (as root), and check the database:

mysql
use table cphulkd;
select * from brutes where ip = 'youriphere';

If something shows up

delete from brutes where ip='youriphere';

You can then login to WHM and disable cphulkd or tweak it a bit more

 

[arunsv84]

If you are having a static ip, the best idea is to white-list your ip in cphulk.

Cheers!!!

 

[alturic]

Apparently the boards were just rolled back for some reason, but as the two people previously said before that happened it is most likely (almost always) cphulk. White-list your IP/C Block and you should be fine. Our servers get hit hard by brute-force attempts and we used to have the same problem.

 

[WebHostPro]

In a perfect world, I would love hulk to block failed log ins for htaccess but nothing else. Any ideas?