Why is when I enter the right login details in whm or cpanel sometimes it still fails?

WebHostPro

Well-Known Member
PartnerNOC
Jul 28, 2002
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It's so annoying, sometimes a cookie or some security thing says the log in is not right even though it is. I can log in from the command line but with WHM it says wrong log in.

What security feature does this and how do I disable it for life?

Thanks!

Is it the hulk thing? Some cookie thing?
 

twhiting9275

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Sep 26, 2002
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Is it the hulk thing? Some cookie thing?
most likely it is, in fact cphulkd . The system oddly enough sees no difference between a failed login (bad password) and a login that is blocked.
To see if this is the case, you need to login to the server (as root), and check the database:
Code:
mysql
use table cphulkd;
select * from brutes where ip = 'youriphere';
If something shows up
Code:
delete from brutes where ip='youriphere';
You can then login to WHM and disable cphulkd or tweak it a bit more ;)
 

alturic

Member
Jan 14, 2013
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Apparently the boards were just rolled back for some reason, but as the two people previously said before that happened it is most likely (almost always) cphulk. White-list your IP/C Block and you should be fine. Our servers get hit hard by brute-force attempts and we used to have the same problem.