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Why my hosting provider is using http rather than https ?

Discussion in 'Security' started by resellerwanabe, Jul 13, 2011.

  1. resellerwanabe

    resellerwanabe Registered

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    Hi Everybody!

    I'm new here. My name is Chris. I'm now about more than 1 hour on this forum to read all to avoid to ask stupid things...
    This is my first post.
    I had a reseller plan for 3 years by a cheap hosting company.
    It was quite ok, because I only a few clients. Now I want to change because of bad support and a few hackings. I did just buy a new master reseller plan. All unlimited for less than 10$/mo
    First shock: the acces to WHM is using http. I asked the support if they can enable the https.
    Answer: No, but I should not worry, they never had problem in the past. :rolleyes:
    Of course, my first idea was to quit immediaty and to ask my monney back, but the hosting is cheap and using http may be ok for pivate home pages or small blogs. So I search on google to see how big is the risk using WHM without https and I found your very inetresting forum and following post is a good answer to my question.
    http://forums.cpanel.net/f34/whm-cpanel-http-2082-2086-insecure-170490.html

    So I have an other question: Should I insist to have http even I have to pay more or to quit this hosting company because they will have security problems ?
    What could be the reason to not enable https ?
    They said it is not very usefull and it may slow down the server.

    TIA

    Chris
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello Chris,

    So https does not work for WHM on the machine using https://domain.com:2087/ or what happens precisely?

    Thanks!
     
  3. resellerwanabe

    resellerwanabe Registered

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  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    What is the exact error you are receiving? Oftentimes, you will get a self-signed certificate warning and you would simply need to accept the certificate. By "can't enable the connection" are you getting the page refusing to load or what error code precisely or error message. I simply want to be entirely certain it isn't just a self-signed certificate that needs to be accepted, which wouldn't be an issue on most browsers to perform.
     
  5. resellerwanabe

    resellerwanabe Registered

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    The message in French is:

    Firefox ne peut établir de connexion avec le serveur à l'adresse xxxxservers.com:2087

    It is not problem of certificat. I do not mind to have a warning message. But it not the case.
     
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    In that case, then you do have the choice since it will not load on https for port 2087 to either use the non-secure url or to seek other hosting. There's nothing more to be done if your hosting provider will not enable https. We cannot convince them otherwise as this is up to them as the provider unfortunately.

    It certainly would be better to allow https connections, since even if they can load slightly slower, they are encrypting the passwords and data.
     
  7. resellerwanabe

    resellerwanabe Registered

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    I was just wondering why a provider may decide to not provide the https.
    Because it is slower?
    To avoid the tons of question with the self-signed certificate warning?
    May be I can ask for an offer with a SSL certificate...
    Anyway I thank you for the promt answer.
    If I find more explanation or solution with my provider, I will mention it here.
     
  8. k-planethost

    k-planethost Well-Known Member

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    no its not slower.
    if you want to provide serious business to future customers i suggest to invest some money to a vps and later to a dedicated server.
    cheap reseller packages with unlimited resources results on overloaded servers
     
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