Why only have trouble visiting my site from Bangladesh?

Mosharraf

Registered
Dec 22, 2019
2
0
1
Bangladesh
cPanel Access Level
Website Owner
Browse my site [Moderation Note: Please avoid using third-party links per Guide To Opening An Effective Forums Thread] for the last 7 days. The following message comes only when I browse from Bangladesh. At this time I cannot browse my site. In this case, my site can be browsed by giving 3/5 refresh.

This site can’t be reached
[Moderation Note: Please avoid using third-party links per Guide To Opening An Effective Forums Thread] took too long to respond.
Try:
• Checking the connection
• Checking the proxy and the firewall
• Running Windows Network Diagnostics
ERR_TIMED_OUT
Sometimes get the message

This site can’t be reached
The webpage at .... might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_Compression_Error

At the same time, I do not have this problem if I browse any other site. However, my internet connection is fine. I also checked it on my mobile, other browsers and other PCs. Similar problems. But Cpanel has no problem logging in.

This problem is only from the Bangladesh IP address. However, it is not a problem to visit my site from any other country. I did not get any profit by disabling all plugins on the site.

Please, someone, help me.
 

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cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
12,499
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Hey there! It does seem that the problem would be from the Bangladesh ISP as mentioned by @kadrin. Do you have a way to test a telnet connection with port 80 from that location, or a way to perform a traceroute from that location to see if you can tell where the network connection is having issues?
 

Mosharraf

Registered
Dec 22, 2019
2
0
1
Bangladesh
cPanel Access Level
Website Owner
Hi @cPRex

Now I have confirmed. My site is problem only in WiFi network around in only overall Bangladesh. But everything is fine through any mobile network.
If i want to browse my site through WiFi internet. Then the site takes a long time to load. Even many times display Internet problem. At this time I cannot browse my site but any other is quickly browse.
This problem is not just from my PC. Rather, it is from all over Bangladesh. My site is browsable from mobile data. But browsing through WiFi can lead to internet problems.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
12,499
1,971
363
cPanel Access Level
Root Administrator
Thanks for the additional details. If the problem is happening with multiple computers in the Bangladesh area specifically with the WiFi network, that would seem to indicate a problem with that network connection and not an issue with your server. If it was a server-side problem I would expect the slowness to happen with any connection type.

The best thing to do would be to work with the internet provider to see if they can determine why that wireless connection is working more slowly than expected.