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why phpmyadmin displays blank white page

Discussion in 'Database Discussions' started by abadahenno, Nov 9, 2013.

  1. abadahenno

    abadahenno Member

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    this is happen after upgrade to WHM 11.40.0 (build 19)

    Screen Shot 2013-11-09 at 10.56.50 PM.png

    the page take along time for loading

    and finally working sometimes and doesn`t work sometimes

    what can i do please ;

    thanks
     
    #1 abadahenno, Nov 9, 2013
  2. quietFinn

    quietFinn Well-Known Member

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    Does this same happen if you start it from WHM?
     
    #2 quietFinn, Nov 9, 2013
  3. abadahenno

    abadahenno Member

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    Does this same happen if you start it from WHM?

    yes
     
    #3 abadahenno, Nov 9, 2013
  4. quietFinn

    quietFinn Well-Known Member

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    You could run:
    /usr/local/cpanel/bin/updatephpmyadmin --force
     
    #4 quietFinn, Nov 9, 2013
  5. abadahenno

    abadahenno Member

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    what does it mean ??

    update phpmyadmin ??
     
    #5 abadahenno, Nov 9, 2013
  6. quietFinn

    quietFinn Well-Known Member

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    With "--force" it forces an update, i.e. in case there is a problem it should be able to fix it.

    It is safe to run.
     
    #6 quietFinn, Nov 9, 2013
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Also, check to see if you notice any error messages in the cPanel error log (/usr/local/cpanel/logs/error_log) when phpMyAdmin fails to properly load. It's possible cPanel or your system is running out of available memory.

    Thank you.
     
    #7 cPanelMichael, Nov 11, 2013
  8. abadahenno

    abadahenno Member

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    thanks cPanelMichael for your reply

    i checked (/usr/local/cpanel/logs/error_log)

    but i didn`t found any error

    iam also run /usr/local/cpanel/bin/updatephpmyadmin --force

    but the problem still there

    phpmyadmin blank page and after many times it working

    what can i do ??

    thanks
     
    #8 abadahenno, Nov 14, 2013
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Feel free to open a support ticket so we can take a closer look:

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    #9 cPanelMichael, Nov 14, 2013
  10. abadahenno

    abadahenno Member

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    thanks i will
     
    #10 abadahenno, Nov 14, 2013
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