why phpmyadmin displays blank white page

abadahenno

Member
Mar 30, 2013
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0
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Root Administrator
this is happen after upgrade to WHM 11.40.0 (build 19)

Screen Shot 2013-11-09 at 10.56.50 PM.png

the page take along time for loading

and finally working sometimes and doesn`t work sometimes

what can i do please ;

thanks
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
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178
Finland
cPanel Access Level
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Does this same happen if you start it from WHM?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
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178
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You could run:
/usr/local/cpanel/bin/updatephpmyadmin --force
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
what does it mean ??

update phpmyadmin ??
With "--force" it forces an update, i.e. in case there is a problem it should be able to fix it.

It is safe to run.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Also, check to see if you notice any error messages in the cPanel error log (/usr/local/cpanel/logs/error_log) when phpMyAdmin fails to properly load. It's possible cPanel or your system is running out of available memory.

Thank you.
 

abadahenno

Member
Mar 30, 2013
9
0
1
cPanel Access Level
Root Administrator
thanks cPanelMichael for your reply

i checked (/usr/local/cpanel/logs/error_log)

but i didn`t found any error

iam also run /usr/local/cpanel/bin/updatephpmyadmin --force

but the problem still there

phpmyadmin blank page and after many times it working

what can i do ??

thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Feel free to open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.