why phpmyadmin displays blank white page

[abadahenno]

this is happen after upgrade to WHM 11.40.0 (build 19)



the page take along time for loading

and finally working sometimes and doesn`t work sometimes

what can i do please ;

thanks

 

[quietFinn]

Does this same happen if you start it from WHM?

 

[abadahenno]

Does this same happen if you start it from WHM?

yes

 

[quietFinn]

You could run:
/usr/local/cpanel/bin/updatephpmyadmin --force

 

[abadahenno]

what does it mean ??

update phpmyadmin ??

 

[quietFinn]

what does it mean ??

update phpmyadmin ??

With "--force" it forces an update, i.e. in case there is a problem it should be able to fix it.

It is safe to run.

 

[cPanelMichael]

Hello

Also, check to see if you notice any error messages in the cPanel error log (/usr/local/cpanel/logs/error_log) when phpMyAdmin fails to properly load. It's possible cPanel or your system is running out of available memory.

Thank you.

 

[abadahenno]

thanks cPanelMichael for your reply

i checked (/usr/local/cpanel/logs/error_log)

but i didn`t found any error

iam also run /usr/local/cpanel/bin/updatephpmyadmin --force

but the problem still there

phpmyadmin blank page and after many times it working

what can i do ??

thanks

 

[cPanelMichael]

Feel free to open a support ticket so we can take a closer look:

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[abadahenno]

thanks i will