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Wierd email issue.

Discussion in 'E-mail Discussions' started by brendanm, Oct 6, 2006.

  1. brendanm

    brendanm Member

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    Hello, i had a customer domain go over quota. The customer called today saying they were getting no new mail. So i went and increase the quota. And they are now getting new mail. But if i go into their cpanel account and look at each email box and click on "show disk space used" they all have space used. But i cannot download the mail via pop3 or webmail. It appears to be stuck somewhere. Anyone have any ideas?

    Thanks,

    Brendan
     
  2. designeru

    designeru Well-Known Member

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    try...

    Try:
    WHM -> Repair Mailbox permissions

    If that doesn't work, try /scripts/eximup --force
     
  3. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    Spambox and/or boxtrapper might be eating up your client's email box(es). In addition, check on their mail directories in terms of size, permission and ownership. When done, run these commands:
    /scripts/fixcommonproblems
    /scripts/mailperm
    /scripts/updateuserdomains
    /scripts/restartsrv exim
     
  4. jester.ro

    jester.ro Well-Known Member
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    maybe it's old mail, and they've set their pop3 client to leave the messages on server?
     
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