brendanm

Member
Apr 13, 2003
16
0
151
Hello, i had a customer domain go over quota. The customer called today saying they were getting no new mail. So i went and increase the quota. And they are now getting new mail. But if i go into their cpanel account and look at each email box and click on "show disk space used" they all have space used. But i cannot download the mail via pop3 or webmail. It appears to be stuck somewhere. Anyone have any ideas?

Thanks,

Brendan
 

designeru

Well-Known Member
Nov 2, 2005
83
0
156
try...

Try:
WHM -> Repair Mailbox permissions

If that doesn't work, try /scripts/eximup --force
 

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,221
4
193
Minneapolis, MN
brendanm said:
But if i go into their cpanel account and look at each email box and click on "show disk space used" they all have space used. But i cannot download the mail via pop3 or webmail. It appears to be stuck somewhere. Anyone have any ideas?
Spambox and/or boxtrapper might be eating up your client's email box(es). In addition, check on their mail directories in terms of size, permission and ownership. When done, run these commands:
/scripts/fixcommonproblems
/scripts/mailperm
/scripts/updateuserdomains
/scripts/restartsrv exim
 
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