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Wildcard SSL install through WHM

Discussion in 'General Discussion' started by Gibberish, Jun 18, 2008.

  1. Gibberish

    Gibberish Member

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    I am trying to install a wildcard SSL thorugh WHM and ran into an error.

    The .csr was generated fine using the domain of: *.mydomain.com. I have receive the .crt from the company supplying the SSL and tried to install through the 'Install a SSL Certificate and Setup the Domain' section of WHM.

    I copy/paste the .crt contents and hit 'browse' next to the domain. Everything is populated appropriately except for the IP, which I manually add. When I hit 'submit I get the following error...

    "Sorry, the domain *.mydomain.com is not configured on this machine, please add it as a subdomain or parked domain before installing ssl. If you wish to install this certificate anyway you must configure it for the user 'nobody'."

    Anyone run into this issue and have a resolution?
     
    #1 Gibberish, Jun 18, 2008
    Last edited: Jun 18, 2008
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    If you are attempting to install the Certificate on a user account, then you need to create the wildcard sub-domain before attempting to install the SSL Certificate. Otherwise, you need to set the user field to nobody.
     
  3. myusername

    myusername Well-Known Member
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    Hi kenneth-

    Any reason why a wildcard would work for some subdomains and not others?

    For example, I was able to install it using subdomain1.somedomain.com but then when I tried to secure www.somedomain.com it throws this error:

    "The supplied wildcard certificate does not match the specified domain"

    I used exactly the same procedure to install this one as the other one, several times actually and always get the error on the www version.
     
  4. cPanelKenneth

    cPanelKenneth cPanel Development
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    No idea off-hand. What is your full cPanel version number?
     
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