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will cpanel fix advanced guestbook? [merged]

Discussion in 'General Discussion' started by sujithmk, May 15, 2004.

  1. sujithmk

    sujithmk Member

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    Guestbook not working

    Hi

    I need help.
    Advanced guestbook is not working on my server.Its a serverwide issue
    I have already posted ticket in cpanel ticketing system

    Support Request 59112


    Please help me


    blessen
     
  2. apogee

    apogee Well-Known Member

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    AdvancedGuestBook Install Problems

    I've a new problem, when I trie to setup the "AdvancedGuestBook" then it says "
    There was a problem with the install!" :eek:

    If I point my browser to the new install it says:
    PHP:

    Warning
    mysql_connect(): Access denied for user'root@localhost' (Using passwordNOin /home/xxx/public_html/test/pkg/lib/mysql.class.php on line 30
    Connection Error
    --------------------------------------------------------------------------------

    MySQL Error Connection Error
    Error Number
    1045 Access denied for user'root@localhost' (Using passwordNO)
    Date        MonJuly 182005 16:28:07
    IP          
    212.254.193.242
    Browser     
    Mozilla/4.0 (compatibleMSIE 6.0Windows NT 5.0WebWasher 3.3
    Referer     
    http://xxxx.xx/test//
    PHP Version 4.3.10
    OS          
    Linux
    Server      
    Apache/1.3.33 (Unixmod_jk/1.2.8 mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 PHP/4.3.10 FrontPage/5.0.2.2635 mod_ssl/2.8.22 OpenSSL/0.9.7a
    Server Name 
    www.xxxx.xx

    Old guestbooks are also broken (I updated all with whm)

    Has anybody the same problems?

    Logs:
    PHP:
    installing AdvancedGuestBook at Mon Jun 27 17:56:51 2005
    -----------------------

    -----------------------

    installing AdvancedGuestBook at Thu Jul 14 10:05:59 2005
    -----------------------

    -----------------------

    installing AdvancedGuestBook at Sat Jul 16 18:29:26 2005
    -----------------------
    /
    bin/chmodcannot access `/home/xxxx/public_html/guestbook/tmp': No such file or directory
    /bin/chmod: cannot access 
    `/home/xxxx/public_html/guestbook/public': No such file or directory

    -----------------------

    installing AdvancedGuestBook at Sat Jul 16 18:33:28 2005
    -----------------------
    /bin/chmod: cannot access `/home/xxxx/public_html/Advancedguestbook/tmp'
    No such file or directory
    /bin/chmodcannot access `/home/xxxx/public_html/Advancedguestbook/public': No such file or directory

    -----------------------

    installing AdvancedGuestBook at Mon Jul 18 14:20:14 2005
    -----------------------
    /bin/chmod: cannot access 
    `/home/xxxx/public_html/guestbook/tmp': No such file or directory
    /bin/chmod: cannot access `/home/xxxx/public_html/guestbook/public'
    No such file or directory

    -----------------------

    installing AdvancedGuestBook at Mon Jul 18 16:02:54 2005
    -----------------------
    /
    bin/chmodcannot access `/home/xxxx/public_html/guestbook/tmp': No such file or directory
    /bin/chmod: cannot access 
    `/home/xxxx/public_html/guestbook/public': No such file or directory

    -----------------------

    installing AdvancedGuestBook at Mon Jul 18 16:15:52 2005
    -----------------------
    /bin/chmod: cannot access `/home/xxxx/public_html/guestbook/tmp'
    No such file or directory
    /bin/chmodcannot access `/home/xxxx/public_html/guestbook/public': No such file or directory

    -----------------------

    installing AdvancedGuestBook at Mon Jul 18 16:16:14 2005
    -----------------------
    /bin/chmod: cannot access 
    `/home/xxxx/public_html/ccc/tmp': No such file or directory
    /bin/chmod: cannot access `/home/xxxx/public_html/ccc/public'
    No such file or directory

    -----------------------
    What can I do now? My customers really love AdvancedGuestBook and are very angry

    THX
     
  3. BianchiDude

    BianchiDude Well-Known Member
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    AdvancedGuestBook 2.3.3-1 Setup Not Working

    When I try to install the Advacned Guest book I get:
    AdvancedGuestBook 2.3.3-1 Setup
    We are installing in /home/eye/public_html/book2...

    There was a problem with the install!

    when going to book2/pkg I get:
    Warning: mysql_connect(): Access denied for user 'root'@'localhost' (using password: NO) in /home/eye/public_html/book2/pkg/lib/mysql.class.php on line 30
    Connection Error

    How can I fix this?
     
  4. apogee

    apogee Well-Known Member

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  5. aroop

    aroop Member

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    Hi Sujith,

    Do you still have any issue?
     
  6. apogee

    apogee Well-Known Member

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  7. BianchiDude

    BianchiDude Well-Known Member
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    bump......

    Chirpy, any ideas?
     
  8. wolfy

    wolfy Well-Known Member

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    yes we are haveing the exact same problem , it came up with the last update. we are working on it now but will check back to see if anyone came up with a fix. ;)
     
  9. apogee

    apogee Well-Known Member

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    will cpanel fix advanced guestbook?

    If not, I fix it my self.

    BUT, if cpanel is already working on it, I can to better things with my time.

    I can't wait longer, the customers go crazy (some lost the company :mad: ) and w've about 100 calls per day caused this bug. :mad: :mad:

    Who is interested in a fix? I can share my fixed advanced guestbook.
     
  10. chirpy

    chirpy Well-Known Member

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    Have you logged the problem in bugzilla and/or logged a support ticket with them? If not, they may not be aware of a problem.
     
  11. apogee

    apogee Well-Known Member

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    oops sorry for the new thread

    I've fixed advanced guestbook now. If anybody want the new installer, drop me a pm.

    Note: My installer is now in german.
     
  12. wolfy

    wolfy Well-Known Member

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  13. cPDan

    cPDan cPanel Staff
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    A new Advanced Guestbook Addon CGI will be out as soon as the addon cgi system is updated, sorry no ETA at this point :)
     
  14. BianchiDude

    BianchiDude Well-Known Member
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  15. LP-Trel

    LP-Trel Well-Known Member

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    Run /usr/local/cpanel/whostmgr/bin/whostmgr2 --updateaddons and test out the 2.3.3 build.

    If you see any problems just update this thread.
     
  16. wolfy

    wolfy Well-Known Member

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    This is a repair for the advanced guestbook installer in cpanel 10 which I made myself from the errored orignals.

    Instructions are included in the readme file. :)
     
    #16 wolfy, Aug 2, 2005
    Last edited: Aug 2, 2005
  17. randomuser

    randomuser Well-Known Member

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    Although a fixed copy has been provided in this thread for download, if you are as hesitant about downloading unofficial releases of software and placing them on your server as I am (and don't have the time to examine / diff the source), here is the manual way to do it. I have done this myself, but I cannot say 100% that this will work for anyone else. I believe these notes are complete, but it's entirely possible I missed something. I have changed very little, anything you may need to customize is on you. Note that it is also possible this method can be simplified even more.



    1. Download "Advanced Guestbook 2.3.3" from its homepage: http://www.proxy2.de/scripts.php

    2. cp gbookphp.zip to their www/ dir

    3. run: unzip gbookphp.zip (this will create guestbook/)

    4. cd guestbook/admin/

    5. vi config.inc.php (with "set number" on to see the line numbers)

    """""""""""""""""""""""""""""""""""""""""""

    4 $GB_DB["dbName"] = "username_gb22";

    6 $GB_DB["user"] = "username_username"; // the first username is the cPanel login name, the 2nd is the one you will add from cPanel "MySQL Databases" in step 9 below
    7 $GB_DB["pass"] = "passwordgoeshere";

    59 $GB_PG["base_url"] = "http://www.website.com/guestbook"; /* e.g htpp://www.yourdomain.com/guestbook */

    62 $TEC_MAIL = "username@domain.com"; // log into their cPanel, click "Please update your contact information here." to get their email

    """""""""""""""""""""""""""""""""""""""""""


    6. Log into cPanel for their domain

    7. Click on MySQL Databases

    8. Add a DB called gb22

    9. Add whatever user (someuser)

    10. Add whatever password (someuserspassword)

    11. Add that user to the database


    12. vi guestbook.sql

    """""""""""""""""""""""""""""""""""""""""""""""""

    11 CREATE DATABASE /*!32312 IF NOT EXISTS*/ someuser_gb22;
    13 USE someuser_gb22;

    """""""""""""""""""""""""""""""""""""""""""""""""


    13. /home/someuser/www/guestbook/doc]# mysql -u someuser_test -p < guestbook.sql

    14. Log in as test / 123

    15. Change the default password (123)!

    16. Don't forget to chown -R username.username guestbook/
     
    #17 randomuser, Aug 24, 2005
    Last edited: Aug 24, 2005
  18. nickn

    nickn Well-Known Member
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    This has been fixed for a few days now. Anyone still having issues please open a ticket, you should be using 2.3.3-3.0. Check out "addon scripts" in WHM to verify you are using this version and uninstall/reinstall if needed to get to this version.
     
  19. randomuser

    randomuser Well-Known Member

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    Hi Nick,

    I know you said 2.3.3-3.0 is the version to be using, and I am assuming you mean to upgrade to that version if you are using an older one. We are currently using 2.3.4 and have this issue (the pkg/ dir is made, and connecting to the site yields MySQL errors about logging in as root with no pw. This is similiar to what someone else has already posted in this thread earlier). Is 2.3.4 supposed to be fixed as well, or is it known to be borked and people should be downgrading (note to self: 2.3.4 does not appear to even exist)? Thanks.


    edit: disregard. Opera's cache loves to screw with cPanel/WHM. I really need to figure out a way to tell it to never cache anything regarding cPanel/WHM at all. Anyway, thanks for the info, we are about to update now.

    more edit: WHM shows 2.3.3 as being the installer version, but shows 2.3.4 as the installed version. From the user's www/guestbook/doc/readme.txt:

    # head -3 readme.txt
    Advanced Guestbook 2.3.3 (PHP/MySQL)
    Copyright (c) Chi Kien Uong
    URL: http://www.proxy2.de

    Interesting. Haven't tried updating yet, going to shortly.

    and another edit: the latest installer isn't anything new. From the /usr/local/cpanel/addons/AdvancedGuestBook/pkg.tar.gz (I have verified that this file was updated as recently as within the past hour by running "stat /usr/local/cpanel/addons/AdvancedGuestBook/pkg.tar.gz):

    Advanced Guestbook 2.3.3 (PHP/MySQL)
    Copyright (c) Chi Kien Uong
    URL: http://www.proxy2.de


    and www.proxy2.de is still carrying 2.3.3. I feel kinda dumb for asking, but where is 2.3.3-3.0? It's not on httpupdate.cpanel.net and not on the homepage. Where can it be found?

    final edit, this is getting on my nerves: we have 1 user whos Advanced Guestbook installation is showing as "up to date". WHM shows it as 2.3.3, and this is verified by looking at the readme.txt in their doc/ dir. Nothing here is making any sense. They're _all_ 2.3.3, yet all but 1 show as 2.3.4 in WHM, and the installer in WHM says version 2.3.3. This has been agreed upon by several people at several different locations, it can't be my cache this time.

    and you thought I was done with the edits: you meant from 2.3.3 to 3.0 =P My fault. As far as I knew, proxy2.de was the homepage for this script, and is only carrying 2.3.3. Googling for 3.0 I've found a few .ru sites that mention Advanced Guestbook 3.0, but this is not the same Guestbook (assuming the Advanced Guestbook 3.0 I just downloaded from some .ru site was supposed to be the same one available from cPanel).

    will he ever stop editing?!?!: ok, the one install that said was up to date was just updated by one of our guys, and appears to have installed successfully. I'm done here. Good luck to everyone else.
     
    #19 randomuser, Aug 24, 2005
    Last edited: Aug 24, 2005
  20. rsutc

    rsutc Well-Known Member

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    This and the subsequent post just confused the issue more. I tried downloading the "fixed" unofficial installer but it produced an install that yields server config errors. I don't understand the 2.3.3-3.0 designation, and this does not appear anywhere. Is there a way to force the install of a new installer without WHMlooking at the current version and saying to itself it is up to date?


    Specifically, how do you "uninstall/reinstall" a specific script like this from WHM? I don't see a way to do that.

    -another edit- Whoops. I found that in another place. Sorry. Will let you know how it worked.
    Rick
     
    #20 rsutc, Sep 1, 2005
    Last edited: Sep 1, 2005
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