Will e-mail be lost after transferring domain

Roger Motte

Registered
Feb 1, 2022
3
0
1
Levis
cPanel Access Level
Website Owner
Hello everyone,

My friend has an e-mail address she accesses through webmail.[herdomain].com. Her username is [email protected][herdomain].com.

Tomorrow she will transfer her domain to a new registrar and we are wondering if she is at risk of losing her old e-mails.

Our understanding is that the webmail box is hosted here in cPanel and is completely independent from the domain, so she will only have to reconfigure DNS after the domain has been transferred to make sure new e-mails keep coming, but she will not lose any of her old mails.

Can anyone please confirm. :)

Thank you
 

quietFinn

Well-Known Member
Feb 4, 2006
1,659
333
438
Finland
cPanel Access Level
Root Administrator
If the domain's nameservers don't change then the emails (and everything else in the cPanel) are safe.
 
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