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Windows LIve Mail IMAP

Discussion in 'E-mail Discussion' started by devzero, Aug 7, 2014.

  1. devzero

    devzero Registered

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    Hi,

    One of our customers can only see the inbox folder with Windows Live Mail. Other folders which are made in webmail are not visible in Windows Live Mail.

    What is the correct Root folder Path? The customer already tried setting the Root folder Path
    to INBOX and then he could see all other folders but his inbox folder vanished..
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    The actual root path to an email account would be:

    /home/$user/mail/$domain/$email-account

    However, you may need to consult with Window's support team if a specific entry is not working as intended.

    Thank you.
     
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