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Wordpress cpanel update failure

Discussion in 'General Discussion' started by CMA TAPASH PAUL, Dec 25, 2015.

  1. CMA TAPASH PAUL

    CMA TAPASH PAUL Registered

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    Hi.

    I have a VPS with Inmotion hosting, WHM and 3 accounts (they are all mine).

    2 months ago, I installed Wordpress for each and every account from their cPanel. Back then, the version was 4.3.1.

    Now I want to update them all to 4.4, but Wordpress won't offer me to update.

    I also tried to do that from cpanel-site software-wordpress-upgrade

    The server returned the message "Requires MySQL 5 or newer.

    Could not prepare working directory: No such file or directory".

    I have MySQL 5.6.27 installed.

    Any suggestions? Thanks!
     
  2. SysSachin

    SysSachin Well-Known Member

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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Did you upgrade these installations of WordPress through the WordPress administrator dashboard at any point in time, or have they always been installed and updated through the "Site Software" option in cPanel?

    Thank you.
     
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  4. CMA TAPASH PAUL

    CMA TAPASH PAUL Registered

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    I have never upgraded the installations of wordpress through the wordpress administrator dashboard. I have installed it through the Site software option in cpanel.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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