SOLVED WordPress Issue When Install/Upgrade Plugins or Themes

[indoc0der]

Hello,

Today I am configuring a new server according to the standard. After I compile EA4 using CloudLinux + All Basic Options + ZendGuard profile, I choose suPHP as php-handler in MultiPHP Manager menu. And then create one hosting account and install WordPress. But, when I try to install new plugin via dashboard, I get error message: Installation failed: Could not create directory.

I do not know how to solve this problem. While on another server using the same settings, there is no problem at all. Including when I use PHP Selector though.

Any advice?

Thank you.

 

[Eminds]

It seems to be a permission issue however try checking error logs to get the more idea of whats happening

 

[indoc0der]

It seems to be a permission issue however try checking error logs to get the more idea of whats happening

Hi @Eminds,

I also suspect this is permissions issue. But in error_log nothing strange. Web server also looks normal.

 

[indoc0der]

UPDATE :

After change folder permission of wp-content to 775, now I can install/update plugin or themes. But it's still strange for me. On another server folder with permission 755 I don't have any problem.

 

[cPanelMichael]

Hello,

You mentioned using suPHP, however could you verify the specific version of PHP associated with the account is configured with suPHP? EasyApache 4 offers the ability to use multiple versions of PHP, so check to verify the account in-question uses a version of PHP with suPHP enabled.

Also, since you are using CloudLinux, let us know if running the following command makes a difference:

cagefsctl --update

Thank you.

 

[indoc0der]

Hello,

This problem already solved by the guy from PlatinumServerManagement.
Sorry for late reply.

Thank you.