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Wordpress manager throws error on install

Discussion in 'General Discussion' started by Troy Hall, May 28, 2019.

  1. Troy Hall

    Troy Hall Registered

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    Not sure what is going on but we're using cpanel 76.0.21 and when you install wp via the manager it reports an error..
    upload_2019-5-28_12-48-15.png
    The site does exist afterwards but why the error?
    As far as I know all the php settings are correct.
    upload_2019-5-28_12-49-1.png
    any help with this will be appreciated.
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Troy Hall


    Based on the information in that script it looks like the version of PHP you're using doesn't have all the required extensions for WordPress:

    Code:
    This script checks the installed php versions looking for the compatible php
         32 that includes the dependencies that WordPress needs to install and run. If a
         33 compatible version of php is found, but it does not have all the required
         34 dependencies available, it is skipped. If a compatible version of php is
         35 not found the script dies.
         36
         37 The highest version of php that matches all the prerequistes is selected. If the
         38 site does not currently use this version of php, the site is updated to use it.
         39
    I believe the required extensions are as follows:

    Code:
    dom
    gmagick
    SimpleXML
    ssh2
    xml
    xmlreader
    curl
    date
    exif
    filter
    ftp
    gd
    hash
    iconv
    imagick
    json
    libxml
    mbstring
    mysqli
    openssl
    pcre
    posix
    sockets
    SPL
    tokenizer
    zlib
     
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