speed13

Registered
Sep 26, 2013
0
0
0
cPanel Access Level
Website Owner
I would like to ask the question as this is all new for me and I hope someone could help.
I order new website design but it is not from USA and the website is in wordpress, so developer asked for my username and password of cpanel in order to upload new website, I was sceptic about his but I decided to give him and website started working without problem. I paid him and all done. I changed password after that on the cpanel and my website not working on any search engine its error page. After I changed password back to original website started working so I was wondering if is there some trick or he played me even I paid him in full? What should I do? I don`t like to share this password and is there way to do this and keep the files or no? Please help me.

Thank you!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Check to see if the database configuration for WordPress is connected to the cPanel username. It's possible you need to update the password in the database configuration after updating the cPanel password. Or, you may need to switch to a new database username/password.

Thank you.
 

kdean

Well-Known Member
Oct 19, 2012
365
56
78
Orlando, FL
cPanel Access Level
Root Administrator
When changing the password in cPanel, deselect "Allow MySQL password change".

or if you do change the mysql password…

edit wp-config.php

and enter the new password on the line with DB_PASSWORD in it.