Feb 3, 2021
7
2
3
Australia
cPanel Access Level
Root Administrator
I'm having an issue cloning one of my sites, I keep receiving this error:
Code:
Smart Update test run could not be performed due to errors. Address the errors and try running Smart Update again.
Failed to clone the installation: 'ERROR 1416 (22003) at line 2713 in file: '/home/REDACTED/.wp-toolkit/48/db_48_1j3cx.sql': Cannot get geometry object from data you send to the GEOMETRY field
'
It's happened twice, but unfortunately due to their not really being any in-depth logs I'm aware of I can't troubleshoot this.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,399
553
273
cPanel Access Level
Root Administrator
Hey there! This might get better results if we worked directly through a ticket as we would need server access to do more work with this. Could you submit a ticket and then post the number here so I can follow along on my end?