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Wordpress Version Issue/Discrepency in WHM

Discussion in 'General Discussion' started by Marzetti, Apr 29, 2016.

  1. Marzetti

    Marzetti Registered

    Apr 29, 2016
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    Our WHM is showing that our current WP version is 4.5.1, which is correct, but wants to upgrade WP to 4.4.2 even though 4.5.1 is available for deployment in WHM (see attachment).

    Bit of history though....

    The current site was deployed through WHM/cPanel via Site Software. We had an issue with our site and DB which caused us to do a restore on the WP side, losing the cPanel WP plug. I'm assuming this was the cause. The plug has since been installed and activated, but the verison in WHM is still not detecting correctly.

    Any ideas?

    Attached Files:

  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    To ensure the application remains managed by cPanel, you can only upgrade using the links provided in the cPAddon email notification, or via the "Site Software" option within cPanel. Anytime you manually upgrade, restore, or move an application through the application's administrative panel, or by uploading the files via FTP, it prevents cPanel from managing that application at any point in the future. Thus, you must remove the cPAddon data (it's stored in a YAML file) for the application you manually upgraded from the following directory:

    It's then managed manually from that point forward.

    Thank you.
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    Marzetti likes this.

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