Wordpress Websites doesn't work with alt-ea74

Operating System & Version
cloudLinux 7.9
cPanel & WHM Version
V94.0.4

smeko

Active Member
Feb 17, 2020
29
2
3
Tirane, Albania
cPanel Access Level
Root Administrator
Hi

I administrate a cPanel shared hosting server and for security reasons i need to upgrade php version of websites that are hosted there.
I am facing an issue that the version which is required is PHP 7.4 but wordpress website does not work with version alt-php74 and also with alt-php72, they works with ea-php72.
Since ea-php74 is not yet launched to be as an option of MultiPHP manager. could you support me on what to do in order to make wordpress websites compatible with alt-php74 ?

Thank you in advance

Silvi
 

ankeshanand

Well-Known Member
Mar 29, 2021
194
58
103
India
cPanel Access Level
Root Administrator
alt-php versions are CloudLinux versions of PHP which can be both changed through MultiPHP Manager and PHP Selector.
Generally, Wordpress supports alt-php versions but if any extensions are not enabled, It does not work. Could you check if the Wordpress Required extensions are enabled?
Also, alt-php is faster than ea-php but The Server default should always be set with ea-php versions so that cPanel Server may work properly. If enabling extensions server wide did not help, Could you share Webserver Errors located at cPanel>Errors ?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,442
1,004
313
cPanel Access Level
Root Administrator
I would also tend to agree that it is likely a missing extension or configuration issue. There isn't a particular reason that any alt-php version would not work with WordPress. Can you let us know what specific errors you're getting when you try and use the alt-php version?