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Work around for "Error: Log is currently being processed in the background. Cannot update."

Discussion in 'Workarounds and Optimization' started by sarath8372, Jan 7, 2015.

  1. sarath8372

    sarath8372 Active Member

    Jan 6, 2015
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    Kochi, India
    cPanel Access Level:
    Root Administrator
    Hi Everyone,

    Today a client reported that he got this error when trying to update Awstats from cPanel. I found an old thread regarding this error at :

    So thought of posting a simple work around for the issue. If someone gets this error, check cpanellogd process and see if it is currently processing stats for the user that you want to update Awstats. If not just rename the .bkup (/usr/local/apache/domlogs/domain.tld.bkup)file to something else and then update Awstats. Awstats will get updated without any issues.

    # ps aux | grep cpanellogd
    # mv /usr/local/apache/domlogs/domain.tld.bkup /usr/local/apache/domlogs/domain.tld_bak

    Once Awstats is updated, just rename the file back to .bkup. Hope it helps someone :)
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    Please keep in mind the bkup logs are created for a reason. It's better to simply let the cpanellogd process complete. This is explained on the following post:

    Error Log being processed in the background

    Thank you.
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