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Worng Cpanel login wiht fast time for decision

Discussion in 'General Discussion' started by speckados, Jun 28, 2013.

  1. speckados

    speckados Well-Known Member

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    The new formula of Cpanel to access when the user puts domain.tld / cpanel or the like, it seems quite inappropriate and confusing.

    Currently this generating hundreds of support tickets.

    Issues.

    1. - There any way that this situation does not occur and put the old method? / cpanel / webmail redirect to safety?

    Two. - If there is not, no way that the time it takes between showing the screen and make the decision is greater or editable?

    3.-There way the decision to default to the SSL and not the method unsafe?

    https://docs.google.com/file/d/0BwTAn45qcvZIMXJOeUpHdUs0dkk/edit?usp=drivesdk
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Are you using a custom "Connection Selection" template in "WHM Home » Account Functions » Web Template Editor"? If so, do you experience the same problem when resetting the custom template to default?

    Also, could you let us know which version of cPanel you are using? You can check this via:

    Code:
    # cat /usr/local/cpanel/version
    Thank you.
     
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