wp-admin and drupal admin not working

Vixxant

Registered
Nov 19, 2013
3
0
1
cPanel Access Level
Root Administrator
Hi

I have been having problem with my cpanel server. where customers cannot access there admin portal . WordPress wp-admin and drupal admin . when tried to login using firefox it says "connection was reset" and chrome says "This webpage is not available - Error code: ERR_CONNECTION_ABORTED " this happens after entering the user and and pass.

pls help
Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Please review the Apache error log (/usr/local/apache/logs/error_log) when this message occurs and let us know the specific output (only the related lines not the entire output) that you see.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Is there an error_log within the account with output related to this problem?

Thank you.