wp toolkit error : " Error: Initial data load error: some required fields are not provided" in cPanel only some account.

[tpartzard]

wp toolkit error : " Error: Initial data load error: some required fields are not provided" in cPanel only some account.

When I access wp toolkit via cpanel it only shows below logs.

[2023-07-10 06:18:58.506] DEBUG Checking if CageFS is enabled for remote server #1 (localhost)
[2023-07-10 06:18:59.066] DEBUG CageFS is enabled for remote server #1 (localhost)

The wp toolkit is normally accessible via whm.

 

[cPanelWilliam]

Hey! We've had several new reports of users experiencing this error after a WP Toolkit update. First, I'd recommend checking to see if you're experiencing the issue described below:

WP Toolkit Error: Initial data load error: some required fields are not provided

If the workaround in the above article does not help, I'd recommend opening a ticket with our team so we can take a closer look.

 

[tpartzard]

latest version of WP toolkit fixed this issue.

 

[tamosh240]

i have this problem. How to fix?

 

[cPRex]

@tamosh240 - were you not able to use the workaround in the case that Will linked? Are you also on the latest version?

 

[Duplika]

Error: Initial data load error: some required fields are not provided

Indeed, running the code detailed at the shared link solves the problem, but wonder if anyone has any advise on why this error happens after every server reboot.

yum install libc-client
yum reinstall wp-toolkit-cpanel

 

[cPRex]

@Duplika - the article says this is fixed in version 6.2.2 of WPT, so I wouldn't expect it to be happening any longer. Are you saying you have to run those Yum commands ever time the server reboots?

 

[charliehu]

Hello,
I have the same issue on a CloudLinux server:


Name : libc-client
Version : 2007f
Release : 24.el8
Architecture : x86_64
Size : 1.5 M
Source : uw-imap-2007f-24.el8.src.rpm
Repository : [USER=22204]@System[/USER]
From repo : cloudlinux-x86_64-server-8
Summary : UW C-client mail library
URL : http://www.washington.edu/imap/
License : ASL 2.0
Description : Provides a common API for accessing mailboxes.

Name : wp-toolkit-cpanel
Version : 6.2.4
Release : 7368
Architecture : x86_64
Size : 124 M
Source : wp-toolkit-cpanel-6.2.4-7368.src.rpm
Repository : [USER=22204]@System[/USER]
From repo : wp-toolkit-cpanel
Summary : WP Toolkit for cPanel
License : Commercial
Description : WP Toolkit for cPanel


Unfornatelly the workaroun on the link not solving the issue.

As i see, the root cause is, wp toolkit can not open wp-toolkit.sqlite3 file. if i modify its permission to 666 its working.

 

[cPRex]

@charliehu - could you submit a ticket to our team so we can see this in action?