The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

wrong awstats option, shouldn't be there

Discussion in 'General Discussion' started by sehh, Jun 11, 2008.

  1. sehh

    sehh Well-Known Member

    Joined:
    Feb 11, 2006
    Messages:
    579
    Likes Received:
    5
    Trophy Points:
    18
    Location:
    Europe
    At some point, during the last 2-3 cPanel/WHM updates, our stats got messed up in the following way:

    The "awstats" icon in cPanel, takes us to a page which shows the following options:

    Domain
    mydomain.com
    mydomain.com (SSL)
    www.mydomain.com (SSL)

    If we click on the View icon we get the following results for each options:
    1) awstats loads
    2) awstats loads again, no difference for SSL
    3) errors

    The third option reports the following errors:

    Error: Couldn't open config file "awstats.www.mydomain.com.conf" nor "awstats.conf" after searching in path "/usr/local/cpanel/base,/home/mydomain/tmp/awstats/,/etc/opt/awstats,/etc/awstats,/etc,/usr/local/etc/awstats": No such file or directory

    - Did you use the correct URL ?
    Example: http://localhost/awstats/awstats.pl?config=mysite
    Example: http://127.0.0.1/cgi-bin/awstats.pl?config=mysite
    - Did you create your config file 'awstats.www.mydomain.com.conf' ?
    If not, you can run "awstats_configure.pl" from command line, or create it manually.

    Check config file, permissions and AWStats documentation (in 'docs' directory).


    Whats interesting, is that before the updates, cPanel only showed option (1) and (2). Obviously option (3) is wrong.
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,458
    Likes Received:
    22
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    I am not able to duplicate this behavior on 11.23.3-CURRENT_25133 No entry for www.example.com ( SSL ) appears, even for traffic directly to that website. Only an entry for example.com ( SSL ) appears. Please open a ticket at https://tickets.cpanel.net/submit/ so we can determine what is causing that error on your system and resolve it.

    Thank you.
     
  3. sehh

    sehh Well-Known Member

    Joined:
    Feb 11, 2006
    Messages:
    579
    Likes Received:
    5
    Trophy Points:
    18
    Location:
    Europe
    i'm on STABLE, maybe that makes a difference.

    i'm sorry i'm not allowed to open remote access to 3rd parties, i need approval first, but i'll see what i can do.
     
Loading...

Share This Page