Wrong disk space usage reporting on WHM

Operating System & Version
centos 7
cPanel & WHM Version
96

maquinadigital

Well-Known Member
Aug 10, 2006
70
5
158
cPanel Access Level
DataCenter Provider
On WHM, the disk usage is not the same as the one on Cpanel (and the Cpanel is the correct reporting).

I have servers with Hyper-V and Cpanel running and, on Hyper-v 2012 R2, all is running perfectly.
I now have 2 Cpanels on Hyper-v 2019 (on fresh install and the other was a migration) and these are the servers that have the issue.

Is there any way to force WHM to update the disk usage reporting? Why is that reporting different from the one shown inside Cpanel?

And, of course, why is this just happening just on Hyper-v 2019 ? (this is a tricky one ;))

Best regards
 

maquinadigital

Well-Known Member
Aug 10, 2006
70
5
158
cPanel Access Level
DataCenter Provider
In fact, repquota is not returning anything for one of the partitions in both servers.
Any hint on that?

this is the fstab for one
UUID=f2714fd7-7e4d-4f07-acb2-3d7769d1a68d /home xfs defaults,uquota 0 0


on another server
UUID=fdfe629a-934d-4de0-b32c-44aa8d45fc07 /home7 xfs defaults,uquota 0 0
UUID=4a188ffe-a3da-474c-ae04-e9a3bf6faf7d /home8 xfs defaults,uquota 0 0

repquota on the first partition works and the second it doesn't
 

cPJustinD

Administrator
Staff member
Jan 12, 2021
286
51
103
Houston
cPanel Access Level
Root Administrator
Hello maquinadigital! It appears that quotas may be misconfigured in some manner if repquota is not working as expected. I think it would be best to open a support ticket so that our analysts can review the issue more thoroughly and determine what exactly is occurring. You can submit a support request using the "Submit a ticket" link in my signature below.

Please be sure to link this thread when opening the ticket, and provide the ticket number here as well so that we can track the issue appropriately. If possible, please be sure to post the resolution on this thread as it may help other community members with similar issues.