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Wrong format in transfer license

Discussion in 'General Discussion' started by speckados, Apr 3, 2018.

  1. speckados

    speckados Well-Known Member

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    Hi.

    Actual format of transfer licenses or change of license resllers is very wrong.

    I'm moving from BuyCpanel to OVH

    Well.

    I put orders with 2 days before expire license.

    OVH say me "We send email for lates 5 licenses today..."
    BuyCpanel say me "You must cancel licenses before"

    Well, No i cancel 5 licenses on BuyCpanel and OVH not provide me a new licenses.

    On Way my customer has not licenses now.

    Very wrong, very bad.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Please direct all license-related questions to our Customer Service Department via a support ticket or directly via email (cs@cpanel.net).

    Thank you.
     
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