(Wrong NS IP) even though i put the correct NS IP

cPanel & WHM Version
90.0.15
E

Erratic Stuff

Registered
Oct 27, 2020
4
0
1
IDK
cPanel Access Level
Website Owner
Error: (XID zgeun9) This domain points to an IP address that does not use the DNS servers associated with this server. Transfer the domain to this server’s nameservers at the domain’s registrar or update your system to recognize the current DNS servers. To do this, use WHM’s Configure Remote Service IPs interface.

even though I put the correct NS IP
 
cPRex

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
14,307
2,239
363
cPanel Access Level
Root Administrator
Hey there! There's a few different ways to workaround this issue that are listed in our article here:

support.cpanel.net

This domain points to an IP address that does not use the DNS servers associated with this server

Symptoms Adding a new domain to the server fails with the error: This domain points to an IP address that does not use the DNS servers associated with this server. Transfer the domain to this serv...
support.cpanel.net support.cpanel.net

Can you try the fixes there and let me know if that resolves the issue?
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
JIKOmetrix DNS Zone templates and cpanel injecting wrong include in SPF Records Domain Management 8
J Issue with site redirecting to wrong domains. Domain Management 1
T Wildcard Subdomains Pulling From Wrong VirtualHost Domain Management 3
L Wrong site after transfer with cached IP address Domain Management 7
M Domain Name Pointing to Wrong Account? Domain Management 14
Similar threads
DNS Zone templates and cpanel injecting wrong include in SPF Records
Issue with site redirecting to wrong domains.
Wildcard Subdomains Pulling From Wrong VirtualHost
Wrong site after transfer with cached IP address
Domain Name Pointing to Wrong Account?
Top Bottom