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Wrong password SMTP authentication on mail client

Discussion in 'E-mail Discussion' started by TripperNature, Oct 9, 2016.

  1. TripperNature

    TripperNature Registered

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    Hi,

    I'm totally confuse with my outgoing/SMTP mail on mail client. When i setup the pop/incoming, it's work like a charm. But when i setup the SMTP/outgoing mail, it's says "Wrong Username/Password".

    But i'm pretty sure the password is same like pop/incoming. many appreciate for the answer.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you verify you are using the full email account username when setting up your email client? Have you tested using a different email client to verify if the issue is isolated to the specific email client you are testing this with?

    Thank you.
     
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