Wrong server name shown on new account emails?

[kpmedia]

- From: cPanel on correct.hostname [[email protected]]
- Subject: New account on wrong.hostname (domain)

The server hostname is correct.
Everything I've ever seen shows the correct hostname ... but this.
Where is this coming from?

The was installed via a Xen template. Apparently, something is not being changed. But I'm not sure where.

Thanks.

 

[cPanelMichael]

Hello

Check to make sure the hostname for the VPS is configured correctly from the VPS node level. It can sometimes revert to the hostname configured from the node during a restart. You should also try updating the hostname again via "WHM Home » Networking Setup » Change Hostname".

Thank you.

 

[kpmedia]

The node is correct.

Updating is again doesn't do anything. (To paraphrase quote Albert Einstein: "Insanity is doing the same thing over and over again, and expecting different results.")

There has to be something somewhere else that controls this.

 

[cPanelPeter]

Hello,

Feel free to open a support ticket using the link in my signature. One of our analysts will be happy to investigate this
for you. Please post the ticket number here in this thread so we can update it with the results of our analysis.

 

[kpmedia]

This was a script error with the host's Xen templates.
They've corrected it on their end.

 

[cPanelPeter]

Hello,

Excellent. Thanks for posting the solution you found.