Wrong server name shown on new account emails?

kpmedia

Well-Known Member
Feb 13, 2011
87
1
56
USA, Europe
cPanel Access Level
Root Administrator
- From: cPanel on correct.hostname [[email protected]]
- Subject: New account on wrong.hostname (domain)

The server hostname is correct.
Everything I've ever seen shows the correct hostname ... but this.
Where is this coming from?

The was installed via a Xen template. Apparently, something is not being changed. But I'm not sure where.

Thanks. :)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Check to make sure the hostname for the VPS is configured correctly from the VPS node level. It can sometimes revert to the hostname configured from the node during a restart. You should also try updating the hostname again via "WHM Home » Networking Setup » Change Hostname".

Thank you.
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
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143
cPanel Access Level
Root Administrator
Twitter
Hello,

Feel free to open a support ticket using the link in my signature. One of our analysts will be happy to investigate this
for you. Please post the ticket number here in this thread so we can update it with the results of our analysis.