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Wrong user/domain suspended

Discussion in 'General Discussion' started by SJL501, Apr 17, 2019.

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  1. SJL501

    SJL501 Registered

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    I'm a reseller using WHMCS and have a client that is late on payments--but the system just suspended a domain on a *different* account, and notified that user of the suspension.

    When I look at the client profile in WHMCS everything looks good -- maybe there's a miscommunication between WHMCS and WHM? How can I check and fix the username/package and account associations?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    You might do better to ask this over on the WHMCS forums.
    WHMCS.Community
     
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