SOLVED Wrong user path in MultiPHP Manager

papiandy

Member
Apr 7, 2008
21
2
53
I want to change php version of one account, but I have this error:

Code:
The system cannot find a file named “/home2/somosstre/public_html/.htaccess”
This path is invalid, the correct one should be: “/home2/somosstreaming/public_html/.htaccess”

How can I fix this?
 
Last edited:

papiandy

Member
Apr 7, 2008
21
2
53
it seems to be a cpanel username conflict , make sure the username is correct. You can modify account from WHM accordingly.
Yes I think that's the problem because in "list account" say "Username: somosstreaming"
But in multiphp manager say "Username: somosstre"

Do you think if I rename the username in "modify account" should work?

You can manyally add the same handler that the PHP manager adds in the .htaccess and use the PHP version of your choice..
Do you have an example of .htaccess with PHP 7.0 ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Can you verify how the username was previously changed? If it wasn't completed through WHM before, try updating the username to a new one via "WHM >> Modify an Account", and then changing it back to the username of your preference to see if that corrects the issue. If not, feel free to open a support ticket using the link in my signature and we can take a closer look.

Thank you.