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wrong username

Discussion in 'General Discussion' started by mojamoi, Apr 3, 2011.

  1. mojamoi

    mojamoi Well-Known Member

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    when i add sub-domain blog for user game it show error: owned by other user. could you tell the solution :confused:?
     
  2. MattLee

    MattLee BANNED

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    Hello,

    Do you by chance have an add-on domain for this account that references that username? If not, there may be an orphaned reference to the sub-domain somewhere in the user or userdata files located at: /var/cpanel/users/ or /var/cpanel/userdata/.

    If you don't feel comfortable editing and searching these files yourself then feel free to contact our support department via the link below and we'll take a look for you.

    Where should I go for support? - cPanel Inc.
     
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