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www aliasing

Discussion in 'General Discussion' started by ras`, Apr 26, 2006.

  1. ras`

    ras` Member

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    when I run our http using whm site can be viewed but when I append www it doesn't display anymore. do i forgot to set something?
     
  2. webignition

    webignition Well-Known Member

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    What's the exact error you encounter when trying to browse to www.example.com?
     
  3. ras`

    ras` Member

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    It got an error of server not found. is there anything wrong at our end?
     
    #3 ras`, Apr 26, 2006
    Last edited: Apr 26, 2006
  4. webignition

    webignition Well-Known Member

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    Check that you have a 'www' A record for the relevant domain.

    This should be of the form:

    Code:
    www 14400 IN CNAME example.com.
    Note: the trailing dot after 'example.com' is essential - 'example.com.' will work whereas 'example.com' won't.
     
  5. ras`

    ras` Member

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    Hi,
    I have check this code and its correct it had a dot after the com ex. www 14400 IN CNAME example.com.

    thanks.
     
    #5 ras`, Apr 26, 2006
    Last edited: Apr 27, 2006
  6. brianoz

    brianoz Well-Known Member

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    Use www.dnsstuff.com to check out the domain, or let us know what the domain is so we can take a look. If you put your www.domainname.com into dnsstuff.com's top right box, it should give you a little more detail. (No IP address means problems)
     
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