Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WWW Doesn't work and Account Freezing

Discussion in 'General Discussion' started by roosevelt, Aug 5, 2006.

  1. roosevelt

    roosevelt Member

    Joined:
    Jul 17, 2006
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    151
    The problem with account freezing has been fixed by the technicians but I wanted to know myself why this occurs and how to fix it. By account freezing I mean the user cannot make any changes to his files, like edit/delete and CHMOD. In addition I just noticed when I go to www.something.com it doesn't load the website. But when I try something.com it loads up the website just fine. I Checked the DNS Zone and it does have a CNAME for www. But still it isn't working, so what is the possible solution?
     
    #1 roosevelt, Aug 5, 2006
  2. brianoz

    brianoz Well-Known Member

    Joined:
    Mar 13, 2004
    Messages:
    1,146
    Likes Received:
    6
    Trophy Points:
    168
    Location:
    Melbourne, Australia
    cPanel Access Level:
    Root Administrator
    Ask your technicians what the problem was - there could be several causes. Ultiimately however it's going to be related to file ownership, file permissions (less likely), or incorrect paths (even less likely). If the user can't chmod then it's likely to be file ownership.

    Not sure about the DNS problem, could be anything since you haven't checked much. Check out whether the A record for something.com exists then check out whether mail.something.com exists. It's likely the zone isn't being loaded because of a syntax error or because the serial number wasn't updated (in which last case restarting named would solve the problem).

    Cheers,

    brian
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 brianoz, Aug 6, 2006
(You must log in or sign up to post here.)
Loading...
Similar Threads - Doesn't Account Freezing
  1. Haym

    modify_accounts script doesn't clear cache

    Haym, Aug 26, 2017, in forum: cPanel Developers
    Replies:
    2
    Views:
    421
    cPanelMichael
    Aug 28, 2017
  2. USA_Webmaster

    if email account doesn't exist, prevent outgoing

    USA_Webmaster, Oct 6, 2016, in forum: E-mail Discussion
    Replies:
    1
    Views:
    900
    cPanelMichael
    Oct 10, 2016
  3. osem

    exec() doesn't work

    osem, Jun 19, 2018 at 3:36 AM, in forum: EasyApache
    Replies:
    4
    Views:
    67
    cPanelMichael
    Jun 21, 2018 at 9:35 AM
  4. Mise

    PureFTP doesn't work with Explicit over TLS

    Mise, Jun 18, 2018 at 10:25 AM, in forum: General Discussion
    Replies:
    13
    Views:
    77
    IndicHosts.net
    Jun 19, 2018 at 12:18 PM
  5. val98

    SOLVED POST doesn't work but GET does

    val98, May 23, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    83
    cPanelMichael
    Jun 1, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice