www.domain.com/cpanel error

[nimahost]

I cant get into /cpanel, /whm, or /webmail..

here are some errors i found in the logs

[Sun Jun 11 00:58:02 2006] [error] [client 70.31.76.95] (13)Permission denied: getgrgid: invalid groupid 1007
[Sun Jun 11 00:58:02 2006] [error] (13)Permission denied: exec of /usr/local/cpanel/cgi-sys/redirect.cgi failed
[Sun Jun 11 00:58:02 2006] [error] [client 70.31.76.95] Premature end of script headers: /usr/local/cpanel/cgi-sys/redirect.cgi

 

[sanjuabrahamk]

Hi,

Check the permission and ownership of /usr/local/cpanel/cgi-sys/redirect.cgi


Thanks

Regards
Sanju Abraham

www.mycutelife.net

 

[megabytehosting]

Please be more specific

Hi,

Check the permission and ownership of /usr/local/cpanel/cgi-sys/redirect.cgi


Thanks

Regards
Sanju

And what would the correct permissions and ownership be?

 

[brianoz]

# ll -L /usr/local/cpanel/cgi-sys/redirect.cgi
-rwxr-xr-x 1 root wheel 915 Nov 21 2004 /usr/local/cpanel/cgi-sys/redirect.cgi*

 

[mich181189]

what is the httpd.conf include line for that file? apache lost it during a config rewrite (as cpanel/whm always messes up in some way...)

 

[brianoz]

[B]ScriptAliasMatch ^/cpanel/(.*) /usr/local/cpanel/cgi-sys/redirect.cgi
ScriptAlias /cpanel /usr/local/cpanel/cgi-sys/redirect.cgi[/B]
ScriptAlias /whm /usr/local/cpanel/cgi-sys/whmredirect.cgi
ScriptAlias /securewhm /usr/local/cpanel/cgi-sys/swhmredirect.cgi
ScriptAlias /webmail /usr/local/cpanel/cgi-sys/wredirect.cgi

 

[mich181189]

Thanks. easyapache always misses this out (well, almost always)

 

[brianoz]

Want a tip?

cp /etc/httpd/conf/httpd.conf /etc/httpd/conf/httpd.conf.ok

 

[Harilgx]

)Permission denied: exec of /usr/local/cpanel/cgi-sys/redirect.cgi failed

make sure that all the files in /usr/local/cpanel/cgi-sys/*.cgi have 755 permission,
also the files /usr/local/cpanel/base/*.cgi should be under group wheel.

In /etc/httpd/conf/httpd.conf file check following correctly.
—————————————————————————————————
ScriptAliasMatch ^/cpanel/(.*) /usr/local/cpanel/cgi-sys/redirect.cgi
ScriptAlias /cpanel /usr/local/cpanel/cgi-sys/redirect.cgi
ScriptAlias /whm /usr/local/cpanel/cgi-sys/whmredirect.cgi
ScriptAlias /securewhm /usr/local/cpanel/cgi-sys/swhmredirect.cgi
ScriptAlias /webmail /usr/local/cpanel/cgi-sys/wredirect.cgi
ScriptAliasMatch ^/webmail/(.*) /usr/local/cpanel/cgi-sys/wredirect.cgi
—————————————————————————————————
Also try
/scripts/updatenow
/scripts/fixeverything
/scripts/upcp –force

If that doesn’t even work for you then in httpd.conf change this line
RLimitMEM 23178922
and replaced it with
RLimitMEM 157286400

Also some times it may happen because of phpsuexec. So you can try turning it off by going to “Enable/Disable SuExec” under “Server Setup” in WHM.

========
Make sure that the permission of /usr/bin/perl is 755
========

Regards,

Hari
Logicsupport.com

 

[kamihacker]

thanks that fixed my issue after enabling su_exec

it makes sense :D