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www. domain points to default domain, without www. works?

Discussion in 'General Discussion' started by Liam W, Jul 8, 2012.

  1. Liam W

    Liam W Active Member

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    I got a VPS with cPanel, and I have set it up.

    When I added my main url, I put theurl.tld into the url box. I have to use my hosts dns services, as I cannot for the life of me figure out how to make my domain point to my server (yola makes you put in a URL & IP's!).

    So, if I visit www.theurl.tld it gives me the default page. If I visit theurl.tld it works. I have, in my dns area for my host, setup a cname entry.

    Any Ideas?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Have you considered creating your own name servers at the domain registrar, and then assigning them to your domain name? We document how to do this on the most common registrars at:

    Register Name Servers

    Otherwise, ensure the "A" record for the "www" entry at the registrar points to the IP address the account is assigned.

    Thank you.
     
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  3. Liam W

    Liam W Active Member

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    I considered it, but my registrar does not have the facility. I was quite annoyed actually...

    It fixed itself - I think the DNS just took longer than usual to update :)
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    It was likely caching on your side, since you might have visited the www version of the domain initially before it was properly working. You can always discount the possibility of caching by using a proxy to check the domain as well. A couple of proxy servers are the following:

    proxify.net
    kproxy.com

    Glad it's working now!
     
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