The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

WWW not working for customer account

Discussion in 'General Discussion' started by SkywindHosting, Jun 10, 2012.

  1. SkywindHosting

    Joined:
    Jun 5, 2012
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    West Virginia USA
    cPanel Access Level:
    Reseller Owner
  2. SkywindHosting

    Joined:
    Jun 5, 2012
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    West Virginia USA
    cPanel Access Level:
    Reseller Owner
    I am a hosting reseller if that makes a difference
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,468
    Likes Received:
    196
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You may want to speak to your Hosting Provider or Server Admin about this.
     
  4. SkywindHosting

    Joined:
    Jun 5, 2012
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    West Virginia USA
    cPanel Access Level:
    Reseller Owner
    I have done that. they said it was a server issue and they are migrating my account to a different server.
     
  5. tank

    tank Well-Known Member

    Joined:
    Apr 12, 2011
    Messages:
    236
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Chicago, IL
    cPanel Access Level:
    Root Administrator
    I don't know what the "default" page is?
     
  6. SkywindHosting

    Joined:
    Jun 5, 2012
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    West Virginia USA
    cPanel Access Level:
    Reseller Owner
    The default page is what a person will see when they go to www.somesite.com if the web site hasn't been uploaded, or if the account / site has been suspended.
    And I don't understand your question.
     
  7. SkywindHosting

    Joined:
    Jun 5, 2012
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    West Virginia USA
    cPanel Access Level:
    Reseller Owner
    Also, the www not working was fixed by itself, but was having other issues with the customers account, so that is why the host moved my account to a different server.
    I thought I had better clarify that
     
Loading...

Share This Page