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WYSIWYG Preview Pane

Discussion in 'General Discussion' started by JoshLoe, Mar 21, 2009.

  1. JoshLoe

    JoshLoe Member
    PartnerNOC

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    Hello Guys/Gals,

    I am having an issue with the CPanel WYSIWYG editor. One of our clients is trying to use the preview panel of the editor. The editor goes to a 404 page as it is setting the home directory to /home/user/public_html/public_html/file

    For example;

    usera is editing their code in the WYSIWYG editor, clicks on preview and a 404 page shows up.

    The error logs show:
    [Sat Mar 21 09:33:29 2009] [error] [client ip.ip.ip.ip.ip] File does not exist: /home/usera/public_html/public_html

    So it is trying to set public_html twice it seems. All other aspects work fine.

    Anyone have any ideas?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    First try forcefully updating cPanel either via WHM or /scripts/upcp --force at the command line.

    If that doesn't resolve the issue, please let our technical analysts take a look at this for you:

    http://tickets.cPanel.net/submit
     
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