Yet another SNI question/problem

RangeHosting

Member
Jan 21, 2008
10
0
51
Hello all,

I just can't seem to figure out how to enable SNI. When I try to install a certificate on an account with a shared IP SSL Installer is not selectable. If I put the account on a dedicated IP it works.

When I look in Manage SSL Hosts they all say No under Needs SNI.

I do have a shared certificate installed, I do not know if that matters.

I am on WHM 11.38.2 (build 2) and CentOS 6.4 (Final) 64-bit.

What am I missing???

Thanks in advance!

Tom
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

You should not have to enable SNI. It should be incorporated by default if you are running CentOS 6 on cPanel version 11.38. Do you experience the same behavior when using Web Host Manager to install a certificate on multiple accounts assigned the same IP address?

Thank you.
 

RangeHosting

Member
Jan 21, 2008
10
0
51
I am able to get it to work using WHM but I can not seem to get it to work from a clients cPanel account on a shared IP. Is that normal?

Also, does it matter what site is listed as the primary on the shared IP in Manage SSL Hosts? When I moved a client with a certificate back to the shared IP it became the primary.

Thanks for the help!

Tom
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
1. I have not been able to reproduce the issue you have described. I can install/manage multiple SSL certificates on an account with a shared IP address through cPanel successfully. Could you open a support ticket so we can take a closer look?

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

2. The primary certificate is the default certificate for an IP address. Thus, all secure requests over the IP address itself, and over domain names without a certificate configured will use the primary certificate. You can make a certificate the primary one via "WHM Home » SSL/TLS » Manage SSL Hosts".

Thank you.