Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

You cannot remove the domain because it is still configured for HTTP use error

Discussion in 'Data Protection' started by martin MHC, Apr 29, 2019.

Tags:
  1. martin MHC

    martin MHC Well-Known Member

    Joined:
    Sep 14, 2016
    Messages:
    145
    Likes Received:
    23
    Trophy Points:
    18
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    I have two servers, one runs on a CentOS 6.1 system, this is an older server and I am migrating accounts across to a newer server on CentOS 7.6 .

    Up to today, my process has been:

    1) Transfer account;
    2) Update DNS wth name registers
    3) Set a email forward from the account email to a server email address
    **24 hours later
    3) suspend the old account
    **24 hours later
    4) Delete the old server DNS records. Account remains.
    **12 hours later
    5) Email forward all redirected emails from the server email address to the accont email address, now on the new server.

    BUT -- I am now told today by the DNS system on WHM:

    This is new and causes me some issues:

    1) I can not give a new FQDN for the account. The account remains as a short term recent backup only. The data should remain accessible in the account but not online.

    2) I do not yet want to terminate the account until I have confirmation from the client that the transfer has been problem free.


    I have been transferring ~50 accounts without issue and now all of a sudden (with the 78.0.21 update it appears) I am unable to delete the DNS.

    Explanation as to why I need to delete the DNS:

    So that the server admin email can forward the caught emails successfully off-server to the updated DNS pointing to the new server, so that clients can recieve emails caugh during the DNS update propergation.

    How do I resume this process?
     
    #1 martin MHC, Apr 29, 2019
    Last edited: Apr 29, 2019
  2. martin MHC

    martin MHC Well-Known Member

    Joined:
    Sep 14, 2016
    Messages:
    145
    Likes Received:
    23
    Trophy Points:
    18
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    CPanel made the change in cPanel 78 so DNS zones can't be removed that are linked to active domains. CPanel made this change because the cPanel system expects the DNS zone to exist, even if it's not being used.

    One method to work around this problem with the emails would be to change the mail routing inside the cPanel >> Email >> Email Routing interface so the mail Routing is set to "Remote Mail Exchanger" so it is forced to be sent to a remote destination instead of trying to delivery it locally for this account.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,325
    Likes Received:
    2,157
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi @martin MHC,

    Can you verify if this workaround addresses the issue in your first post?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. martin MHC

    martin MHC Well-Known Member

    Joined:
    Sep 14, 2016
    Messages:
    145
    Likes Received:
    23
    Trophy Points:
    18
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Hi @cPanelMichael - Yes, this work around appeared to work correctly. Thanks.
     
    cPanelMichael likes this.
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice