You do not have permission to use the IP address

[Don Wood]

Greetings,

I'm trying to install an SSL certificate for one of my domains. After pasting the CSR,CERT, and Private key it shows all green checkmarks but after clicking Install I get the error "You do not have permission to use the IP address "x.x.x.x" I am logged in with the domain owner account with full site admin privileges. Any help would be greatly appreciated.

Thank you

 

[24x7server]

Hi,

Is the IP a shared IP or dedicated IP? If it is dedicated IP and you have some other SSL installed on it, then it may cause such issue.

 

[cPanelMichael]

Hello @Don Wood,

I recommend reporting this error message to your web hosting provider so they can take a closer look to see why the SSL certification installation is failing, and to determine if the IP address associated with your account is setup in any special way.

Thank you.