You do not have the feature sslinstall error

[axelg]

Hello, I must have the same problem as everyone else, I've read a lot about it but I can't integrate SSL on the cpanel.




```
Template::Exception:
[TYPE]=[undef]
[INFO]=[SSL::installed_hosts() failed: You do not have the feature “sslinstall”.
]
[TEXT]=[]
at cpanel.pl line 1031.
cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/ssl/install.htm"..., 1) called at cpanel.pl line 4383
cpanel::cpanel::run_standard_mode() called at cpanel.pl line 845
cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/ssl/install.html.tt") called at cpanel.pl line 267

```


and I can't go to the prompt order to make the /var/.../user/.
I can't find my [email protected]
In reality I don't understand anything so I'm still a new intern in the Cpanel

thank you for your help

 

[cPanelMichael]

Hello @axelg,

You'll need to report this to your web hosting provider so they can take a closer look at the server (you do not have root access as a cPanel user). Your provider can verify if that feature is enabled on the package assigned to your cPanel account, and ensure cPanel & WHM is updated to the latest version.

Thank you.