You have exceeded the maximum allowed subdomains.

Gastón

Member
PartnerNOC
May 5, 2016
15
0
1
Argentina
cPanel Access Level
DataCenter Provider
Hello, I have a weird problem. I created an user from the WHMCS interface to CPANEL, all limits are good, but when I try to create a subdomains, (from WHM) the CPANEL shows
" There was a problem creating the sub-domain: You have exceeded the maximum allowed subdomains."
I double checked and the GROUP from the WHMCS had "Max Subdomains" is setted at 10. And I didn't crate any subdomain before so I don't undertand why the error.

What I'm missing here ?

regards.
 

Gastón

Member
PartnerNOC
May 5, 2016
15
0
1
Argentina
cPanel Access Level
DataCenter Provider
Sorry, my bad I realize it what's happened.

I created a Local Package with the same name that the remote package (created from the WHMCS interface) and in the Local Package the Subdomanins where setted at "0". But because both have the same name, and CPANEL doesn't show any alert, I missed it.

It's solved.

Thank you !.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
I'm happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
 

david364

Active Member
Sep 15, 2013
38
5
8
cPanel Access Level
Reseller Owner
In my case, I had chosen a limited "package" for an account. I used "upgrade package" to upgrade the account package so that subdomains could be created.