You must remove this DNS entry from this server

Designinghost

Registered
Sep 14, 2019
3
0
1
Karachi
cPanel Access Level
Reseller Owner
I have created an account in my whm and then i terminated that account, by mistake i checked on Keep DNS Zone.
Account was terminated and deleted from WHM. But after that i tried to create that account i get this below error.

(XID g5q8ze) A DNS entry for “example.com” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed.

Anyone can help me to resolve this issue please?
 
Last edited by a moderator:

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
Go to WHM -> DNS Functions -> Delete a DNS Zone and remove the zone.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston
Is the domain's zone present in /var/named/? Do you have a DNS cluster in place? If so have you ensured that the DNS zone is removed from the other servers in the cluster?
 

000

Well-Known Member
Jun 3, 2008
232
6
68
Go to:

Home »DNS Functions »Perform a DNS Cleanup

ten this will clean all "cache" in internal config DNS of cPanel
 
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