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Your connection is not private

Discussion in 'General Discussion' started by remymumoh, Oct 31, 2017.

  1. remymumoh

    remymumoh Registered

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    Hi
    So i installed an ssl certificate on my domain[removed], but whenever a user types [removed], he/she is redirected to [removed] instead of [removed] and ends up getting an error your connection is not private. what could be adding www infront of the domain and how to remove so as users to be taken to the right url where the certificate is installed?

    I have tried the redirects on cpanel, also tried changing .htaccess to no success. Any help will be appreciated. Am using wordpress and the links on wordpress is https://[removed], but initially it was set to https://www.[removed]
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. remymumoh

    remymumoh Registered

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    Hi Michael,

    Thank you for the quick response. Yes i have done all that, still the www being added infront of the domain name.

    Regards
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Feel free to open a support ticket using the link in my signature if you'd like us to take a closer look.

    Thank you.
     
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  5. Jacobsen

    Jacobsen Registered

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    Remy please post here the solution of the problem when solve it please. I may be having the same issue.
     
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