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Your license could not be activated

Discussion in 'General Discussion' started by Arturs, Jan 18, 2018.

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  1. Arturs

    Arturs Registered

    Joined:
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    Good day!

    Today I have a problem with my cpanel:

    Your license could not be activated because:
    License File Expired

    Checked my license in https://verify.cpanel.net/ - Status is active.


    When I try to update by running /usr/local/cpanel/cpkeyclt from the command line as root, I got error:

    /usr/local/cpanel/cpkeyclt
    Updating cPanel license...
    Done. Update Failed!
    Error message:
    Failed to establish connection on any ports

    Building global cache for cpanel...Done



    In /usr/local/cpanel/logs/license_log I got:

    Thu Jan 18 09:23:24 2018: Trying server 208.74.121.85
    Thu Jan 18 09:23:39 2018: Timed out while connecting to port 2089
    Thu Jan 18 09:23:39 2018: Failed to establish connection on port 2089
    Thu Jan 18 09:23:54 2018: Timed out while connecting to port 80
    Thu Jan 18 09:23:54 2018: Failed to establish connection on port 80
    Thu Jan 18 09:24:09 2018: Timed out while connecting to port 110
    Thu Jan 18 09:24:09 2018: Failed to establish connection on port 110
    Thu Jan 18 09:24:24 2018: Timed out while connecting to port 143
    Thu Jan 18 09:24:24 2018: Failed to establish connection on port 143
    Thu Jan 18 09:24:39 2018: Timed out while connecting to port 25
    Thu Jan 18 09:24:39 2018: Failed to establish connection on port 25
    Thu Jan 18 09:24:54 2018: Timed out while connecting to port 23
    Thu Jan 18 09:24:54 2018: Failed to establish connection on port 23
    Thu Jan 18 09:25:09 2018: Timed out while connecting to port 993
    Thu Jan 18 09:25:09 2018: Failed to establish connection on port 993
    Thu Jan 18 09:25:24 2018: Timed out while connecting to port 995
    Thu Jan 18 09:25:24 2018: Failed to establish connection on any ports
    Thu Jan 18 09:25:24 2018: License update failed for server 208.74.121.85
    Thu Jan 18 09:25:24 2018: License update failed after trying 4 servers

    No firewall are set and resolver are ok.

    Can you help me with this?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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