Your license could not be activated

Arturs

Registered
Jan 18, 2018
2
0
1
Riga, Latvija
cPanel Access Level
Root Administrator
Good day!

Today I have a problem with my cpanel:

Your license could not be activated because:
License File Expired

Checked my license in https://verify.cpanel.net/ - Status is active.


When I try to update by running /usr/local/cpanel/cpkeyclt from the command line as root, I got error:

/usr/local/cpanel/cpkeyclt
Updating cPanel license...
Done. Update Failed!
Error message:
Failed to establish connection on any ports

Building global cache for cpanel...Done



In /usr/local/cpanel/logs/license_log I got:

Thu Jan 18 09:23:24 2018: Trying server 208.74.121.85
Thu Jan 18 09:23:39 2018: Timed out while connecting to port 2089
Thu Jan 18 09:23:39 2018: Failed to establish connection on port 2089
Thu Jan 18 09:23:54 2018: Timed out while connecting to port 80
Thu Jan 18 09:23:54 2018: Failed to establish connection on port 80
Thu Jan 18 09:24:09 2018: Timed out while connecting to port 110
Thu Jan 18 09:24:09 2018: Failed to establish connection on port 110
Thu Jan 18 09:24:24 2018: Timed out while connecting to port 143
Thu Jan 18 09:24:24 2018: Failed to establish connection on port 143
Thu Jan 18 09:24:39 2018: Timed out while connecting to port 25
Thu Jan 18 09:24:39 2018: Failed to establish connection on port 25
Thu Jan 18 09:24:54 2018: Timed out while connecting to port 23
Thu Jan 18 09:24:54 2018: Failed to establish connection on port 23
Thu Jan 18 09:25:09 2018: Timed out while connecting to port 993
Thu Jan 18 09:25:09 2018: Failed to establish connection on port 993
Thu Jan 18 09:25:24 2018: Timed out while connecting to port 995
Thu Jan 18 09:25:24 2018: Failed to establish connection on any ports
Thu Jan 18 09:25:24 2018: License update failed for server 208.74.121.85
Thu Jan 18 09:25:24 2018: License update failed after trying 4 servers

No firewall are set and resolver are ok.

Can you help me with this?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
No firewall are set and resolver are ok.
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.