Your local nameservers don't return IP addresses

Oualid

Well-Known Member
Nov 17, 2017
45
1
8
Algeria
cPanel Access Level
Root Administrator
Hi,
i have this error if i check all my website with viewdns.info :

Oops! Your local nameservers don't return IP addresses (glue) along with your NS records! This isn't a fatal error but means an extra lookup needs to be performed increasing the load time to your site. You can fix this by adding A records for each of the nameservers listed above.
and

Oops! The following nameservers listed at the parent servers didn't respond to DNS requests:
ns2.myhostdomain.com.
ns1.myhostdomain.com.
This means that some people won't be able to view your site! It also means some of the tests below which check for the same results across all your local nameservers will fail.
My website work fine but i want to resolve this problem ! Who to do ?
"/usr/sbin/iptables -n -L" gives :
Code:
Chain INPUT (policy ACCEPT)
target     prot opt source               destination      
Chain FORWARD (policy ACCEPT)
target     prot opt source               destination      
Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination      
cpanel-dovecot-solr  all  --  0.0.0.0/0            0.0.0.0/0        
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport dports 25,465,587 owner GID match 990
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport dports 25,465,587 owner GID match 12

ACCEPT     tcp  --  0.0.0.0/0            127.0.0.1            multiport dports 25,465,587 owner UID match 202
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport dports 25,465,587 owner UID match 0
Chain cpanel-dovecot-solr (1 references)
target     prot opt source               destination      
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport sports 8984,7984 owner UID match 986
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport sports 8984,7984 owner UID match 0
REJECT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport sports 8984,7984 reject-with icmp-port-unreachable
Thank You
 

Oualid

Well-Known Member
Nov 17, 2017
45
1
8
Algeria
cPanel Access Level
Root Administrator
I have resolve a problem, now WHM send me this email :

Code:
[host.mywebsite.com] ⚠ Partial DNS resolver failure
158.xxx.xxx.xxx     Normal
8.xx.xxx.xxx     Failed
 Use the “Resolver Configuration” interface (https://hosted.mywebsite.com:2087/scripts2/setupresolvconf) to investigate or update the system’s DNS resolvers.
Detailed Report:
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

You can manually edit the /etc/resolv.conf file on your system if you want to change your DNS resolvers. Make sure you are using the resolvers recommended by your hosting provider or data center.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Check with your hosting provider to see if either of those resolvers were down at the time you received the resolver failure notification.

Thank you.