Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Your local nameservers don't return IP addresses

Discussion in 'Bind / DNS / Nameserver Issues' started by Oualid, Dec 3, 2017.

Tags:
  1. Oualid

    Oualid Active Member

    Joined:
    Nov 17, 2017
    Messages:
    36
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Algeria
    cPanel Access Level:
    Root Administrator
    Hi,
    i have this error if i check all my website with viewdns.info :

    and

    My website work fine but i want to resolve this problem ! Who to do ?
    "/usr/sbin/iptables -n -L" gives :
    Code:
    Chain INPUT (policy ACCEPT)
    target     prot opt source               destination      
    Chain FORWARD (policy ACCEPT)
    target     prot opt source               destination      
    Chain OUTPUT (policy ACCEPT)
    target     prot opt source               destination      
    cpanel-dovecot-solr  all  --  0.0.0.0/0            0.0.0.0/0        
    ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport dports 25,465,587 owner GID match 990
    ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport dports 25,465,587 owner GID match 12
    
    ACCEPT     tcp  --  0.0.0.0/0            127.0.0.1            multiport dports 25,465,587 owner UID match 202
    ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport dports 25,465,587 owner UID match 0
    Chain cpanel-dovecot-solr (1 references)
    target     prot opt source               destination      
    ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport sports 8984,7984 owner UID match 986
    ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport sports 8984,7984 owner UID match 0
    REJECT     tcp  --  0.0.0.0/0            0.0.0.0/0            multiport sports 8984,7984 reject-with icmp-port-unreachable
    Thank You
     
  2. HostingH

    HostingH Well-Known Member

    Joined:
    Jan 13, 2008
    Messages:
    122
    Likes Received:
    15
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    Hello,

    Make sure that you have added correct A records for respective name servers with correct IPs which you have used while registering the name servers at domain registrar end.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,734
    Likes Received:
    1,706
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
  4. Oualid

    Oualid Active Member

    Joined:
    Nov 17, 2017
    Messages:
    36
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Algeria
    cPanel Access Level:
    Root Administrator
    I have resolve a problem, now WHM send me this email :

    Code:
    [host.mywebsite.com] ⚠ Partial DNS resolver failure
    158.xxx.xxx.xxx     Normal
    8.xx.xxx.xxx     Failed
     Use the “Resolver Configuration” interface (https://hosted.mywebsite.com:2087/scripts2/setupresolvconf) to investigate or update the system’s DNS resolvers.
    Detailed Report:
    
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,734
    Likes Received:
    1,706
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    You can manually edit the /etc/resolv.conf file on your system if you want to change your DNS resolvers. Make sure you are using the resolvers recommended by your hosting provider or data center.

    Thank you.
     
  6. Oualid

    Oualid Active Member

    Joined:
    Nov 17, 2017
    Messages:
    36
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Algeria
    cPanel Access Level:
    Root Administrator
    in /etc/resolv.conf i have a good ip ns1 and ns2 :

    Code:
    search ovh.net
    nameserver 158.xxx.xxx.xxx
    nameserver 8.xx.xxx.xxx
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,734
    Likes Received:
    1,706
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Check with your hosting provider to see if either of those resolvers were down at the time you received the resolver failure notification.

    Thank you.
     
Loading...

Share This Page