Your message is not signed with DKIM

Basil K Y

Registered
Jan 19, 2019
3
0
1
Kerala
cPanel Access Level
Website Owner
I have enabled dkim and cpanel shows following status.

Status: Enabled Active (DNS Check Passed)

But the mail I'm sending (both webmail and smtp) are not signed with dkim. I gets the following when testing dkim using [removed]

DKIM-Result: none (no signature)
DomainKey-Result: none (no signature)
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,273
313
Houston
Hello @Basil K Y


Is DNS for your domain hosted on your server? The only way in which the DKIM TXT record added on the server will function is if DNS is hosted locally. If it is not hosted locally you will need to create the DKIM TXT record when DNS is hosted.

Thanks!